QUESTIONS FROM OUR CUSTOMERS
We regularly receive questions from our customers, here is a list of the most frequent questions:


HOW TO TRACK MY ORDER ?
Once your order has been registered, you will receive an e-mail containing the tracking information for your package.


DELIVERY DURATION?
We ship our products within 48 hours except on weekends

you will receive a parcel tracking number by email as soon as your order is dispatched.

Depending on the speed of our delivery process and the availability of products in our stock, free standard delivery is estimated between 3 to 8 days.


RETURN AND EXCHANGE POLICY
We put our customers first. If it doesn't fit, breaks, changed your mind or for no reason, just send it back to us and we'll happily refund every penny.

Returns are easy, just contact us for a returns number and send your item to our returns center for prompt processing. We'll find you a replacement or refund in a snap!


WHAT PAYMENT METHODS DO YOU ACCEPT?
GALLANTRY SHOP accepts payment by American Express, Diners, Discover, Maestro, PAYPAL, MasterCard, Visa, as well as various local debit cards and other billing options.

IS MY PERSONAL INFORMATION SECURE?
Our site is completely secure and hosted by an HTTPS server which guarantees your protection and that of all your personal data.

We collaborate among others with VISA and Mastercard which are the world leaders who allow the viability of our shop and our payment service.

YOU HAVE MORE QUESTIONS ?
Send an email: gallantryshop@gmail.com to our team and we will get back to you as soon as possible.